Towards Improving Business Processes based on preconfigured KPI target values, Process Mining and Redesign Patterns
نویسندگان
چکیده
منابع مشابه
Towards Objectives-Based Process Redesign
Continuously growing and changing multinational companies oftentimes struggle with heterogeneous degrees of standardization. Especially in case of redesigning business processes that have been historically grown over decades, the capability of handling semi-structures process is central. Nevertheless, for competitive advantages, it is essential for a company to work on the optimization of all p...
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Purpose – The aim of this paper is to suggest a method to redesign business processes from the viewpoint of knowledge flows using a knowledge map. Design/methodology/approach – Knowledge flows and business processes cannot be separated because knowledge is inputted and outputted through business processes. Knowledge flows inherit the feature and appearance of corresponding business processes; t...
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Recent breakthroughs in process mining research make it possible to discover, analyze, and improve business processes based on event data. Activities executed by people, machines, and software leave trails in so-called event logs. Events such as entering a customer order into SAP, checking in for a flight, changing the dosage for a patient, and rejecting a building permit have in common that th...
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Functionality plays an important role in design problems, because it represents a part of “design rationales” [Chandarasekaran et al. 93, Lee 97]. A lot of research has been carried out on functional representation of artifacts such as [Chandrasekaran et al. 93, Iwasaki et al. 93, Lind 94, Sasajima et al. 95]. Many of them investigate only “to achieve”-type relations among functions. Neverthele...
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In today’s companies, business processes are increasingly supported by IT systems. They can be implemented as service orchestrations, for example in WS-BPEL, running on Business Process Management (BPM) systems. A service orchestration implements a business process by orchestrating a set of services. These services can be arbitrary IT functionality, human tasks, or again service orchestrations....
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ژورنال
عنوان ژورنال: Procedia Computer Science
سال: 2019
ISSN: 1877-0509
DOI: 10.1016/j.procs.2019.12.184